COVID-19 updates and important information

At First State Bank, we continue to monitor the ever changing COVID-19 situation.  Our highest priority still remains the health and safety of our employees, customers and the communities we serve. With that in mind, we have made the difficult decision to close our lobby access beginning March 18th, 2020.  Our drive up facilities will be open for your banking needs. Our loan staff, customer service representatives, and access to safety deposit boxes are available by appointment.   Find your nearest branch and ATM locations here.

As we understand it may now be more difficult to complete the 10 debit card transaction requirements associated with Kasasa checking accounts, we are automatically qualifying all Kasasa Cash accounts for the months of March and April, 2020.

We strongly encourage you to use First State Bank’s digital tools and ATMs for self-service banking and 24/7 account access.  Deposits will still be taken through our night deposit drops.

Download the First State Bank mobile app

Enroll/Access online banking

With these digital channels, you will be able to:

               *Check Balances

               *Transfer funds

               *Pay Bills

               *Deposit Checks

               *Locate the nearest ATM

               *Access your personal financial manager

               *Manage your debit card(s)

Account access is also available through telephone banking 24/7 at 815.538.7466 or 800.358.9979.

Our phone lines will remain open.  Call 800.362.9623 to speak with a representative.  We offer extended customer care hours in the evenings until 10:30pm and on the weekends from 9:00am – 5:00pm.

For information about the national banking system, your FSB accounts, bank services etc - click here

For affected customers with a FreddieMac loan through First State Bank - click here

Now small businesses across the state of Illinois are eligible to apply for Economic Injury Disaster Laons (EIDL) through the SBA.  SBA COVID-19 Economic Injury Disaster Loan Information:   

  • To apply, log onto the SBA Disaster Loan Assistance application page. If you do not already have a login, you can register to create an account. You will then be directed to the required application form.
  • In addition to the application form, be prepared to submit: a completed and signed
    Tax Information Authorization (IRS Form 4506T); complete copies of the most recent Federal income tax returns for the applicant business; completed and signed Personal Financial Statement (SBA Form 413) and a Schedule of Liabilities listing all fixed debts (SBA Form 2202).
  • EIDL's offer up to $2 million in assistance per small business.
  • EIDL's may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact.
  • The interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. 
  • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.

Our employees are closely monitoring their own health.  In the event there is any individual who is presenting symptoms or fear they may have been exposed, they will be self-quarantined, along with any employees they’ve been in contact with.

Please remain diligent in your efforts to protect your privacy. First State Bank will never contact you requesting any personal credentials or account information. If, at any time, you believe a phone call is suspicious in nature or is unsolicited, please take the following actions:

  • Make note of the callers name
  • Inform them that you will call them right back
  • Contact First State Bank at 800.362.9623 and ask for that specific person or department

Check our website for any updated information regarding the COVID-19 situation and your banking experience with us.

We are passionate about our communities, customers and our staff and hope you and your families are taking the appropriate steps to stay safe.  As always, thank you for the opportunity to be your financial services provider.