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First State Bank takes COVID-19 seriously. The well-being, health and safety of our communities, staff, and our customers are of the utmost importance.


Financial Assistance for Customers Impacted by COVID-19 — Personal

COVID-19 Assistance for Residential Mortgage Loans:

For residential Mortgage Loan customers that are experiencing hardships due to the COVID-19 pandemic, First State Bank offers a program to defer your payments under a Forbearance agreement.

What is a Forbearance Plan?

A forbearance plan is an agreement that allows borrowers experiencing a temporary hardship to make a reduced mortgage payment or no mortgage payment at all during the plan's term. Under this forbearance plan, we can suspend your monthly mortgage payment obligation. For more information, please call our Loan Servicing Department at 815.539.1555 or email: [email protected]

Federal Reserve Board suspends six-per-month limit on Savings and Money Markets accounts:

The Federal Reserve Board has suspended the six-per-month limit on convenient transfers from the "savings deposit" definition. This allows customers to make an unlimited number of convenient transfers and withdrawals from their savings deposits at a time when financial events associated with the coronavirus pandemic have made such access more urgent. More information can be found here.

Treasury Checks for Economic Impact Payments:

Fiscal Service began printing and mailing economic impact payment checks, beginning with checks with a pay date of April 24, 2020, and weekly thereafter.  While check pay dates will typically be Fridays, other pay dates are possible. Checks are being mailed daily after beginning on Saturday, April 18, 2020, until the checks are delivered, with twice daily mail pick-ups beginning Monday, April 20, 2020.  Estimated check volume is approximately 5 to 7 million checks per week.  

The Treasury check for an economic impact payment will be the same as the Treasury check for a tax refund payment, except that the check will have identifying text in the memo field stating “Economic Impact Payment” on the first line and the President’s name on the second line.  As usual, the checks will be signed by a Fiscal Service disbursing official.  The check symbol will be 40381, 40414, or 45001 and will be displayed in the MICR line.

A sample image of the front of economic impact payment is available at: https://www.secretservice.gov/data/press/releases/2020/20-APR/Check-Security-Features-for-Economic-Impact-Payments.pdf  

U.S. Treasury Check Security Features: 

Financial institutions can also learn more about the security features of U.S. Treasury checks at https://tcva.fiscal.treasury.gov

Treasury Check Verification Applications Enhancements:  

Fiscal Service has made enhancements to its Treasury Check Verification Application (TCVA).  Beginning April 24, 2020, TCVA will have extended availability to support queries from Sunday 1:00 pm to Saturday 11:59 pm EST.

TCVA is a tool to help the financial industry verify U.S. Treasury checks, and may be found at https://tcva.fiscal.treasury.gov.

TCVA provides single query search capability for financial organizations, providing one of four results based upon a given Symbol, Serial Number, Dollar Amount and Routing Transit Number:

1.      U.S. Treasury Check was issued for the amount entered.

2.      U.S. Treasury Check has already been paid.

3.      The amount entered does not match Fiscal Service records.

4.      No match.

NOTE:  TCVA is unable to provide assurance that the check being presented is genuine (not counterfeit) or payable.  Check information is not real-time and may not reflect that a check has already been presented for payment and is in process.

Fiscal Service is also enhancing TCVA to allow financial institutions to obtain the same information provided by the single query search capability described above through an application programming interface (or API) instead, when preferred.  More information about this upcoming capability will be available at https://tcva.fiscal.treasury.gov by April 24, 2020.

For more information about TCVA’s capabilities, please visit https://tcva.fiscal.treasury.gov or contact Fiscal Service at (855) 868-0151 option #1 or [email protected].

Financial Assistance for Customers Impacted by COVID-19 — Commercial

SBA Economic Injury Disaster Loan (EIDL):

  • Direct loan from SBA.  Apply through SBA.  SBA funds and services the loan. 
  • Apply: 1) online; 2) in-person at a disaster center; or 3) by mail.
  • Apply online at the SBA’s secure website disasterloan.sba.gov/ela
  • As a small business, small agricultural cooperative, small business engaged in aquaculture, or private non-profit organization you may borrow up to $2 million for Economic Injury.
  • As a small business, you may apply for a maximum business loan (physical and EIDL) of $2 million.
  • Fixed rate of 3.75% and amortization / terms of up to 30 years available

SBA 7(a) LOAN:

  • Direct loan from bank guaranteed by the SBA
  • Administered through accredited SBA partner lending institutions.  Bank funds and services the loan.
  • Guarantee percentage increased to 100% of the collateral shortfall on liquidated loan on loans originated through the program
  • Reduced borrower and lender guarantee fees

Banking Support

We strongly encourage you to use First State Bank’s digital tools and ATMs for self-service banking and 24/7 account access.  Deposits will still be taken through our night deposit drops.

Download the First State Bank mobile app

Enroll/Access online banking

With these digital channels, you will be able to:

               *Check Balances

               *Transfer funds

               *Pay Bills

               *Deposit Checks

               *Locate the nearest ATM

               *Access your personal financial manager

               *Manage your debit card(s)

Account access is also available through telephone banking 24/7 at 815.538.7466 or 800.358.9979.

Our phone lines will remain open.  Call 800.362.9623 to speak with a representative.  We offer extended customer care hours in the evenings until 10:30pm and on the weekends from 9:00am – 5:00pm.

For information about the national banking system, your FSB accounts, bank services etc - click here

For affected customers with a FreddieMac loan through First State Bank - click here

Be Aware of Scams

Please remain diligent in your efforts to protect your privacy. First State Bank will never contact you requesting any personal credentials or account information. If, at any time, you believe a phone call is suspicious in nature or is unsolicited, please take the following actions:

  • Make note of the callers name
  • Inform them that you will call them right back
  • Contact First State Bank at 800.362.9623 and ask for that specific person or department

Help COVID-19 contact tracers, not scammers

Resources from the Better Business Bureau: https://www.bbb.org/council/coronavirus/

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